Conditions of Sale

These Conditions of Sale shall constitute the whole of the contract between you and ourselves with respect to the goods/services detailed in any order, acknowledgement of order, delivery note and/or invoice which shall apply to the exclusion of any other terms or conditions.

PRICES

All prices are in Australian dollars and, unless we state otherwise, all prices are inclusive of GST.

DELIVERY

All times and dates for delivery are given as a best estimate and are approximate only and shall not be the essence of the contract. We will not be liable for any loss or damage resulting from any delay howsoever caused and you shall not be entitled to rescind or avoid the contract by reason of any such delay. Unless excluded by our acknowledgement of order we may deliver goods and services to you by instalments and invoice accordingly. We may refuse to deliver further goods and services if any of our invoices are dishonoured.

PAYMENT

Non Account Holders: Payment for goods and services must be made in full at the time of your Order.
Account Holders: Payment for goods and services supplied shall become due strictly 30 days from date of invoice unless otherwise stated. Any discount noted on our invoice is withdrawn if payment is not made when due.

REFUNDS

A no refund policy applies to all goods and services.

ANALYTICAL SERVICES

The methods used in our laboratory are based on well established chemical extraction methods following current guidelines, unless otherwise indicated. Whilst every care is taken to ensure that the results from analysis are as accurate as possible, it is important to note that the analysis relates to the sample received by our laboratory, and is representative only of that sample. No warranty is given by the laboratory that the results from analysis relate to any part of a field or growing area not covered by the sample received and accordingly our liability in connection with such analysis is hereby excluded. It is important to ensure that any sample sent for analysis is representative of the area requiring analysis and that samples are obtained in accordance with established sampling techniques.
Instructions on how to take samples is available on our website.